Guest self-service
Guests find their booking with the confirmation number and email, and cancel online while your free-cancellation period allows.
Services
One system for selling rooms on your own website, from the first search to the payment and the reports afterwards. Here is each part in plain words.
Guests land on a page with your hotel photo at the top, pick dates on a two-month calendar that shows prices, and see your rooms sorted by rate or by room. Each room shows what is included, the cancellation terms and the total for the stay.
Prices come from your rates calendar and packages, and the server checks them again at payment so the total cannot be tampered with.
Between choosing a room and paying, guests see the extras you sell and any upgrade that is available for their dates. You decide the price and whether it is per stay, night, person or person per night.
Discounts work the way hotels price: promo codes, early-bird offers for bookings made weeks ahead, minimum-night deals and fixed amounts off.
Set a deposit rule per package: a percentage, the first night, a fixed amount, the full stay or nothing. When a deposit is due, the guest pays on the payment page of your provider or bank with 3D Secure.
We confirm every payment with the provider before the booking is confirmed. If a bank says “approved” but the response does not check out, the booking waits for you instead of being confirmed automatically.
Seventeen reports built from your own bookings and searches: revenue, booking pace, arrivals, cancellations, origin, packages, extras, upgrades and the full conversion funnel.
A health check looks at your setup and lists what is costing you bookings, such as rooms without photos or dates closed by mistake.
Guests find their booking with the confirmation number and email, and cancel online while your free-cancellation period allows.
Logo, colours, fonts and the hero photo. The booking page should look like your website, not like ours.
Cancellation, payment, child and pet policies, plus your terms and privacy notice shown at the right step.
Google Analytics 4, Google Tag Manager, Google Ads conversions and the Meta pixel, with consent mode.
Connections to HotelRunner, Elektraweb and SiteMinder are in development. Until they are live, availability is managed in Awe Rooms.
Hotel and price feeds are ready. The Google connection goes live together with our first hotels.
We load rooms, photos and rates together on a call, so you are not left alone with an empty panel.
One session for the people who manage rates and bookings.
Write to us at the address below. You talk to the people who build the product.
We set up a demo with your rooms and prices, then walk you through it.